TravelAha Privacy Policy

Effective Date: July 31, 2024

Welcome to TravelAha! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our platform. By accessing or using TravelAha, you agree to the terms outlined in this policy.

Who We Are

TravelAha is a platform that connects travelers and content creators with their audience. Whether you're sharing your latest adventure or exploring the unique stories of others, TravelAha enables you to create, share, and monetize your travel experiences. In this Privacy Policy, "TravelAha," "we," "us," and "our" refer to TravelAha, Inc., our platform, and the services we provide, including our website and associated mobile applications.

Information We Collect

1. Information You Provide

When you sign up for TravelAha, whether as a content creator (Creator) or as a supporter (AhaMate), we collect certain information to create your account and provide our services. This may include:

• Personal Information: Your first and last name, email address, phone number, username, and password.
• Profile Information: You may choose to add additional information to your profile, such as a profile picture, location, social media links, and a bio.
• Payment Information: For Creators, we collect payment details to process earnings and payouts. For AhaMates, we collect payment information for purchasing points, subscriptions, and other offerings. Payment information is securely processed by our payment partners, and TravelAha does not store full payment card numbers.

2. Information Automatically Collected

When you use TravelAha, we automatically collect information about your device and how you interact with our platform. This may include:

• Device and Browser Information: Your IP address, browser type, operating system, and device type.
• Usage Data: The pages you visit, links you click, content you view, and your interactions with posts and other users.
• Location Data: Approximate location derived from your IP address.

3. Third-Party Information

If you choose to connect your TravelAha account with third-party services (e.g., Google, Facebook), we may collect certain information from those accounts, such as your profile picture, email address, and follower counts.

How We Use Your Information

We use the information we collect to:

• Provide Our Services: Enable you to create and manage your account, connect with other users, and share or view content.
• Process Payments: Facilitate transactions, including the purchase of points, subscriptions, and payouts to Creators.
• Communicate with You: Send notifications about your account, updates, and promotional offers.
• Personalize Your Experience: Tailor content and recommendations based on your preferences and activity on the platform.
• Ensure Security: Protect against fraud, unauthorized access, and other illegal activities.
• Comply with Legal Obligations: Fulfill any legal obligations related to tax reporting, account verification, and regulatory requirements.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Payment Processors: To facilitate transactions securely.
• Service Providers: Who assist us with services such as hosting, analytics, and customer support.
• Legal Authorities: If required by law or to protect the rights and safety of our users and the public.
• Other Users: Information you choose to make public, such as your profile, posts, and comments, will be visible to other TravelAha users.

Your Rights and Choices

You have control over your personal information and can:

• Access and Update: Log into your account to view and update your personal information.
• Delete Your Account: Request the deletion of your account and associated data.
• Manage Notifications: Adjust your preferences for email and push notifications.
• Opt-Out: Choose to opt-out of certain marketing communications.

Data Security

We implement industry-standard security measures to protect your data. However, no online platform can guarantee complete security. We encourage you to use strong passwords and safeguard your login credentials.

International Data Transfers

TravelAha is a global platform, and your information may be transferred to, stored, and processed in countries outside of your own. We take steps to ensure that your data is protected according to this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the platform before the changes take effect. Your continued use of TravelAha after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Thank you for being part of the TravelAha community! We are committed to providing a safe and enjoyable experience for all our users.